Job Summary This position provides service and support by maintaining highly complex clinical diagnostic imaging technologies. This position performs inventory assessment/audits, equipment installations/de-installations, scheduled/preventive maintenance, and corrective maintenance according to hospital policies/procedures and industry-recognized standards. Maintains and documents all service events, performance tests and corrective maintenance that has been performed on assigned diagnostic imaging (DI) modalities, digital radiographic systems/fluoroscopic systems, radiation systems (diagnostic, therapeutic) and general imaging support devices (computed radiographic and picture archive and communication systems) within the computerized maintenance management system. This position operates under minimal supervision of management and senior-level technicians.
Performs scheduled/preventive maintenance and quality assurance activities consistent with established organizational guidelines and procedures applicable regulatory standards on assigned Diagnostic Imaging (DI) technologies. Ensures activities are completed in a timely and efficient manner.
Performs remedial support activities on DI technologies, patient care equipment, medical communications equipment and personal computers to board/module level through and understanding of electronics theory and applications including operating systems and personal computer repair. Utilizes test equipment, industry standards and manufacturer literature to resolve complex service related activities to ensure technology meets the organization's clinical mission.
Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Monitors and maintains an accurate inventory of clinical equipment technologies, test equipment, tools and parts to ensure internal and external customer technology/operations are appropriately managed. This includes managing and maintaining the department's comprehensive library of technical literature
Assists with equipment installations and project activities involving clinical equipment technology, medical communications technology, and clinical application networks, as needed or directed.
Follows up on customer service complaints, resolving issues with a high standard of service and customer satisfaction
Assists in the preparation of instructional material and conducts training related to clinical equipment or systems for physicians, nurses, Bio-Med staff, and other personnel as appropriate.
Internal Number: 2018-9332
Let’s transform healthcare together.
Every day, we bring patients convenient, coordinated access to healthcare while providing meaningful service to our community.
Join us and you will:
Develop professionally and achieve your career goals
Enrich your life with a focus on wellness
Enjoy a compassionate, caring culture with outreach to our local communities
Support the well-being of you and your family with a diverse portfolio of benefits
Welcome to HonorHealth.
We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.