Job Summary :

As a Principal PACS pplication Analyst for the Imaging Informatics team, the individual would be responsible for, but not necessarily limited to, performing the applications, systems, and administrative support of the PACS system along with other affiliated applications/systems as appropriate for VUMC and affiliated clinics. The Principal Application Analyst would also be highly involved in modality configurations, workflows, and coordination of such with the clinical engineering team. With hundreds of imaging modalities across the institution as well as continued expansion of VUMC, this principal position will be spend a large majority of his/her time re-shaping and developing the processes, inventorying, and when necessary the technical configurations for such modalities including the build of communications of these modalities with a DICOM router.

(Note: This role can be a 100% REMOTE position)

Overview and Career Interest:

Vanderbilt University Medical Center's HealthIT department seeks a qualified highly experienced (>10 years) Imaging Analyst to join the innovative imaging team. HealthIT provides for the best health information technology tools that support Vanderbilt University Medical Center's (VUMC) mission and commitments. [Managing more than 2 million patient visits each year, VUMC is one of the largest academic medical centers in the Southeast. It is the primary resource for specialty and primary care in hundreds of adult and pediatric specialties for patients throughout Tennessee and the Mid-South. The School of Medicine's biomedical research program is among the nation's top 10 in terms of National Institutes of Health peer review funding, receiving more than $500 million in public and private awards during 2016. The Medical Center is the region's locus of postgraduate medical education, with over 1,000 residents and fellows training in more than 100 specialty areas. Vanderbilt University Adult Hospital and the Monroe Carell Jr. Children's Hospital at Vanderbilt are recognized each year by U.S. News & World Report's Best Hospitals rankings as national leaders, with 19 nationally ranked adult and pediatric specialties. Through the Vanderbilt Health Affiliated Network, VUMC is working with over 60 hospitals and 5,000 clinicians across Tennessee and five neighboring states to share best practices and bring value-driven and cost-effective health care to the Mid-South.] VUMC has a massive imaging repository with two decades of imaging data. In any given year, VUMC performs over 900,000 imaging studies of which over 70,000 are performed within Cardiology. We are seeking candidates the meet the qualifications, experience and requirements below who are dedicated to the mission of providing the best in healthcare through information technology. This is a full-time position with Vanderbilt University Medical Center and offers challenge, career growth and the opportunity to join a highly collaborative team dedicated to excellence in healthcare.

Key Functions and Responsibilities:

1. Responsible for ensuring the 24x7 stability, integrity, user experience, and overall performance of the PACS systems to include associated application, devices and modalities that integrate with the PACS system.
2. Ability to configure and troubleshoot modalities and associated 3 ^rd party applications with the PACS systems such as configuring network configuration, modality worklist, and DICOM configurations.
3. Utilizing both clinical and technical skillsets, the position would be responsible for developing, maintaining, troubleshooting as well as seeking opportunities to enhance clinical imaging workflows in collaboration with clinical operations.
4. Must be willing to serve as a liaison between clinicians, vendors, and other IT teams utilizing strong professional communication, collaboration, clinical, and technical skills.
5. Must be willing to serve as an escalation contact including assisting the team in providing immediate engagement of support issues related to the PACS. As the PACS system is utilized 24x7, candidate must be willing to provide after-hours on-call support as required by the department including weekends and holidays.
6. Must remain current with industry imaging knowledge especially in relation to PACS and associated new trends and technologies and be able provide leadership with guidance in acquiring and implementing enhancements to the infrastructure as well as investments in new technologies remaining in alignment with clinical goals.
7. Must be willing to be responsible for creating, configuring, and maintaining PACS system reports for purposes of daily PACS monitoring, audit reports, access usage, modality inventory, etc.
8. Position would be responsible for developing, configuring, and maintaining with other IT teams and clinicians, diagnostic workstations for the PACS system to include developing and maintaining appropriate related documentation such as installation, troubleshooting, and inventory.
9. Position requires project management skillsets with the abilities to plan and successfully execute projects related to the PACS system including new deployments, upgrades, and clinical expansion.
10. Must have the abilities and experience to coordinate with the PACS vendor to oversee all new or existing DICOM migrations from various archiving systems across VUMC.
11. Responsible for training clinical end users on PACS. The position would be responsible for develop online training courses and as well as the ability to facilitate in-person structured learning experiences.
12. Designs, builds, installs, configures, and/or develops software to support clinical and operational workflows.
13. Analyzes clinical or operational workflows supported by the assigned products and their relationship to the technical environment in which they operate.
14. May perform analysis and design of supporting technical infrastructures.
15. Supports clinical, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.

The key functions and responsibilities listed serve as a general overview of the position and additional duties may be assigned.

Technical Capabilities

PRODUCT KNOWLEDGE (Expert):

• Understands the product in relation to other company products. Has general knowledge of the competition for the product in the marketplace. Understands the product life cycle from development through sales and customer support. Can describe product features and benefits using key product terminology.

PROBLEM MANAGEMENT (Expert):

• Possesses sufficient fundamental proficiency to successfully demonstrate knowledge of Incident Tracking and Problem Reporting in practical applications of moderate difficulty. Writes problem reports that contain all of the necessary information for clear, non-antagonistic communication to those responsible for fixing problems. Can effectively explain how to reproduce and analyze errors, as well as identify the type of error including coding, design issue and hardware. Makes simple suggestions for correction.

CONFIGURATION MANAGEMENT CONCEPTS (Expert):

• Demonstrates the ability to apply changes or develop new functions related to this topic. Has an in-depth understanding of the design of the system. Has worked closely with knowledgeable users and customers in meeting their business needs. Critically evaluates the customer implications of technological changes. Able to interpret business data as it applies to this topic.

CONFIGURATION PLANNING (Expert):

• Demonstrates ability to realistically anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for basic plans. Appropriately matches equipment to task demands. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to plans with minimal disruption and loss of productivity. Follows up to assure problems and issues are resolved, and monitors plan progress effectively.

Core Accountabilities

• Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
• Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
• Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
• Team Interaction: Provides informal guidance and support to team members.

Core Capabilities

SUPPORTING COLLEAGUES (P4):

• Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

DELIVERING EXCELLENT SERVICES (P4):

• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

ENSURING HIGH QUALITY (P4):

• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

MANAGING RESOURCES EFFECTIVELY (P4):

• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.

FOSTERING INNOVATION (P4):

• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

About the Department:

Health IT

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center's mission of:

• Delivering distinctively personalized care
• Improving the health care of individuals and communities regionally, nationally and internationally
• Providing transformative learning programs
• Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today's ever-changing marketplace. Our 500 colleagues provide ongoing support over each product's entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center's 24,000 colleagues.

Our solutions are driven by the incredible work and research of our colleagues throughout Vanderbilt and supported through a close partnership with VUMC Information Technology (VUMC IT) . The strong collaboration among our teams means that VUMC can respond to clinical and operational issues with agility and innovation. Together, we ensure VUMC remains a leader in its pioneering use of healthcare information technology.

Underscoring our entire department are our core values of accountability, transparency and execution , delivered with a strong Partner Promise .

Position Shift : Days

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

• US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
• Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.
• Becker's Hospital Review: named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
• The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
• American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
• Magnet Recognition Program: Received our third consecutive Magnet designations.
• National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
• Human Rights Campaign Healthcare Equality Index: 6 ^th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.