Description JOB SUMMARY: This Lead Tech Support Specialist is responsible for analysis, development and testing of technical area independently. The Lead Tech Support Specialist designs builds based on department requirements. Responsible for implementation of new systems and maintenance of existing services and systems. KEY DUTIES: Ability to support computer systems, servers, desktops, and peripherals, which involves installing, diagnosing, repairing, and maintaining hardware and equipment, while ensuring optimal performance Ability to monitor and resolve help desk ticket Troubleshooting skills and ability to explain technical concepts simply Familiar with setup/configuration/mainte
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